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If you place the wrong order, choose the wrong product color, etc. Or you have any questions about the order, you can contact us through the contact points mentioned above. Our team will be able to help you.
You can go to our "Track Orders" page in the menu to track the latest status of your parcel at any time. Our customer service team can also help you with this.
Don't panic, it may just be due to a sudden problem in the system. Just leave a message to us and we will resend a confirmation email to you.
Due to the outbreak of COVID-19 right now, many parcels are on hold and all the shipping processes have slowed down. Please be patient.
If you mind that it takes a long time for the parcels to be delivered in the current situation, please place an order at your discretion.
LiddyHats works with the best manufacturers around the world to source the coolest products at the at affordable prices.
This results in all our orders being shipped to you from across the world - from Thailand and China to Morocco. However we do ensure that our products are of the highest quality, and we do ensure we can track your orders for your extra piece of mind.
However, because your products come from all over the world, it usually takes 12-20 days to arrive. It is also because we ship worldwide, so you can shop with us wherever you are.